Welsh flyer below/Hysbyseb Cymraeg Islaw 

Title: South West Wales Best Practice Club: Dyfatty Flats Refurbishment - Transparency, trust and collaboration, the key to the successful refurbishment of two iconic 11 storey council flats in the centre of Swansea
Date: Thursday 6th April 2017
Location: Swansea
Time: 7.30am - 9.30am
Cost: Free to club members/£42 plus VAT for non-members

The South West Wales Best Practice Club are pleased to present their next breakfast event with City & County of Swansea, Interserve Construction and Contract Services who were responsible for the refurbishment of two 11 storey council flats in Swansea, they will tell us about the challenges they came across while carrying out the works with the flats fully occupied. This included managing relations with the tenants, many of them vulnerable.

The difficulty of attaining access to the 120 flats in order to work efficiently and meet the programme was also a major consideration. Collectively they created a comprehensive liaison strategy that saw a bespoke service offered to each resident. The team were faced with a plethora of issues such as language barriers, illiteracy, mental health issues, lifestyle choice issues, and managing the expectations of shift workers and students who required quiet periods in conflict with the demands of the programme.

How to Book: To reserve your place please email CEWales Events stating your full contact details and the names of all delegates wishing to attend.

To become a club member please visit our Best Practice Club.

Non-attendance by any registered delegate will be charged in full unless you have informed us prior to the event.

In order to reduce wastage at our events CEW operates a policy of only notifying venue details when issuing registration confirmation. This ensures we only cater for delegates who have registered and don't over order for individuals who may or may not turn up on the day.

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