A good procurement process is good for business, it drives improved service and value, and encourages less waste. But procurement is about a balance of power. Get the balance wrong, everyone loses – and the people who are affected most are the end users and employees at the sharp end of unrealistic service delivery agreements. To achieve the right balance we must, as an industry, educate the sector as a whole and support our people better and celebrate when it is done right: something done very well by the Welsh National Procurement Awards.
